Wednesday, 19 July 2017 15:16

Submission in response to Productivity Commission's Draft Report - Reforms to Human Services

UnitingCare Australia agrees with the points made in the Report around stewardship arrangements including greater coordination, more transparency and smoother transitions. However, we believe there is a need to more clearly emphasise the real need for greater coordination between both Commonwealth and state governments before any changes are made to increase competition in human services.


Additionally, further work around enabling smoother transitions is necessary. Lessons can be learned from the NDIS in supporting better outcomes for clients by informing and supporting the sector to prepare for transition to new ways of working and delivering services. In particular Uniting Church service providers have had to restructure their workforce, introduce new IT and accounting systems and review organisational policies and procedures which has required significant resources and time. Additionally our service providers have played a key role in assisting clients to prepare for transition.

Additional Info

  • Submitted to: Productivity Commission
  • Regarding: Draft Report - Reforms to Human Services
  • Date Submitted: Friday, 14 July 2017
  • Contact Name: Fay Mound
  • Contact Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Contact Phone: 0406 977 114
  • Policy area(s): User choice, competition policy